Let's Connect
Reach out using the form below or call 877-399-1122
Learn the three vexing issues affecting most dealerships >>
Learn the three vexing issues affecting most dealerships >>
Call Recording + Speech Analytics + Artificial Intelligence
TruRecord integrates our call recording of 100% of all inbound and outbound calls with analytics and artifical intelligence for the most comprehensive call analysis available. With TruRecord, every cellular, landline and softphone call is captured and recorded. With TruRecord, you no longer need to subscribe to expensive third-party call recording services. TruRecord can capture every call from every telephone system.
With TruRecord’s artificial intelligence, up to 100 call attributes can be derived from every call. When key words, phrases, negative sentiment, CSI concerns and other areas of significant interest are detected, alerts are sent to management for the appropriate action. TruRecord can detect when additional training of employees is recommended and provide coaching and training.
No, TruRecord is integrated into your phone system so you get 100% of your inbound and outbound calls recorded, analyzed and sent to your CRM provider.
You can always listen to any call but it is not required. With TruRecord up to 100 attributes of each call is derived using advanced Artificial Intelligence. You will always know the outcome of each call.
No, TruRecord is available for most phone systems. Please see the TruSpoke tab for detailed information.
TruRecord uses the calls on your phone system so there is no need for extra phone numbers or added expense.
Yes, you can program the parameters for notification. When a problem call is detected you will immediately be notified by email or text and you can access the call right from the notification.
Reach out using the form below or call 877-399-1122
