With dealerTEL, your sales team will always be available.

• Salespeople can communicate from anywhere from any device at a lower cost than your current plan
• Calls can transferred to any device
• Instant message any employee
• Professional greeting on all devices

Learn more about our Showroom Solutions

With dealerTEL, Service Reception becomes more efficient:

• Service advisors can use desk and/or cell to be accessible everywhere
• All calls on all devices are recorded and analyzed for process and customer satisfaction
• Any missed or abandoned calls are monitored to insure callers are called back the same day
• Our Virtual BDC is available to answer any missed call. They can address caller questions and book a service appointment in your scheduling system

Learn more about our Sales Reception Solutions

With dealerTEL, your contact center becomes ultra efficient with real-time tracking of every call:

• Call recording and transcriptions are available for every call
• Agent monitoring and performance is displayed in real-time
• Any abandoned calls are flagged and reported until returned
• Device options include desk phones and computer based softphones

Learn more about our Contact Center Solutions

With dealerTEL, Parts can connect directly with Technicians and Advisors with one-button dialing or Instant Messaging:

• Technicians never have to leave their stall to communicate with parts
• Technicians communicate directly from the stall via voice dialing or instant messaging
• Labor Hours and Parts RO Sales are increased as technicians can remain working instead of waiting

Learn more about our Parts Department Solutions

With dealerTEL, Advisors and Parts can connect directly with Technicians with one-button dialing or Instant Messaging:

• Technicians never have to leave their stall to communicate
• Technicians communicate directly from the stall via voice dialing or instant messaging
• Labor Hours and Parts RO Sales are increased as technicians can remain working instead of waiting on parts

Learn more about our Service Department Solutions

With dealerTEL, your Finance and Sales Mangers become more efficient:

• Managers can monitor real time phone status of all their employees
• Employees are always reachable by phone, Instant Message or Text Message
• Employees use of personal cell phones is eliminated with TruMobile
• Abandoned unreturned lost calls are flagged for management

Learn more about our Finance & Sales Manager Solutions