TERMS OF SERVICE
Last Updated: 8/11/2025
ACCEPTANCE OF TERMS
These Terms of Service (“Terms”) govern your use of the dealerTEL Services website and services provided by dealerTEL Services (“Company,” “we,” “our,” or “us”).
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
DESCRIPTION OF SERVICES
dealerTEL Services provides telecommunications consulting specifically designed for automobile dealerships, including:
- Telecom audits and cost analysis
- Cloud-based phone system design
- Call intelligence and analytics design
- Ongoing consultation
USER RESPONSIBILITIES
By using our services, you agree to:
- Provide accurate and complete information when requested
- Use our services only for lawful business purposes
- Maintain the confidentiality of any account credentials
- Comply with all applicable laws and regulations
- Not interfere with or disrupt our services or systems
- Not attempt to gain unauthorized access to our systems
- Respect intellectual property rights
INTELLECTUAL PROPERTY
All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, software, and design, are owned by dealerTEL Services and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.
SERVICE AVAILABILITY AND MODIFICATIONS
We strive to provide reliable and continuous service, but we cannot guarantee uninterrupted access to our website or services. We reserve the right to:
- Modify, suspend, or discontinue any aspect of our services
- Update these Terms at any time
- Refuse service to anyone for any reason
- Perform maintenance and updates as needed
We will provide reasonable notice of significant changes when possible.
PAYMENT TERMS
For paid services:
- Payment terms will be specified in your service agreement
- All fees are non-refundable unless otherwise stated
- Late payments may result in service suspension
- We reserve the right to change pricing with appropriate notice
Our complimentary telecom audit service is provided at no cost with no obligation to purchase additional services.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, dealerTEL Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
INDEMNIFICATION
You agree to indemnify and hold harmless dealerTEL Services, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you provide to us
TERMINATION
Either party may terminate the service relationship at any time with appropriate notice as specified in the service agreement. Upon termination:
- Your access to our services will cease
- All outstanding fees become immediately due
- We may delete your data according to our retention policies
- Provisions that should survive termination will remain in effect
GOVERNING LAW AND DISPUTES
These Terms shall be governed by and construed in accordance with the laws of the of the State of Florida without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Vero Beach, Florida
CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
dealerTEL Services
Phone: (855) 968-6500