dealerTEL includes CELLULAR, VOIP DESK, PC, MAC & TABLET calling for every user

for less than you are spending today

OWN EVERY CALL ON OUR SYSTEM OR YOUR EXISTING SYSTEM

TruConverged

Complete Communications Solution

Never Miss Another Call

Includes:
  • TruMobile cellular
  • TruVoice Hosted VoIP
  • UC-One Unified Comm. & TruInsight Call Management
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    TruMobile

    Fully Integrated Cellular

    Enterprise Cellular

    Includes:
  • Integrated Cellular
  • UC-One Unified Comm. & TruInsight Call Management
  • Works on All Phone Systems
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    UC-One
    Unified Communications

    Communications & Collaboration Suite

    Includes:
  • Call From Your Cell Phone, PC, Mac & Tablet
  • One Phone Number For All
  • Instant Messaging
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    TruVoice

    Cloud based VoIP

    Cloud Based VoIP

    Includes:
  • Cloud-based VoIP system
  • UC-One Unified Communications
  • TruInsight Call Management
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    TruRecord

    AI Integrated Call Recording

    Up Your Customer Service

    Includes:
  • 100% Integrated Recording Across All Devices
  • Artificial Intelligence
  • Records Cellular Calls
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    TruInsight

    Call Management System

    Deep Insights on Every Inbound & Outbound Call

    Includes:
  • Abandoned Call Recovery
  • Cradle to Grave Reporting
  • Unreturned Lost Calls
  • Historical Reporting
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    TruBrand

    Professional On-Hold Messaging

    Voice of Your Dealership

    Includes:
  • On-Hold Marketing
  • Custom Auto-Attendant Recording
  • Voice Talent & Music
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    TruSpoke

    100% Call Recoding for Every Phone System

    Call Recording Solutions for Existing Phone Systems

    Includes:
  • Call Recording- 100% Inbound & Outbound Calls
  • Artificial Intelligence
  • Premise & Hosted VoIP Systems
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    OUR SOLUTIONS BY DEALERSHIP DEPARTMENT

    This is a typical car dealership layout. In this graphic, we will show you how dealerTEL can get every caller connected to the right employee for less than you are spending today. Click on each department to learn more.

    dealer communications
    SHOWROOM SOLUTIONS SERVICE RECEPTION SOLUTIONS CONTACT CENTER SOLUTIONS PARTS DEPARTMENT SOLUTIONS SERVICE DEPARTMENT SOLUTIONS FINANCE & SALES MANAGER SOLUTIONS

    SHOWROOM SOLUTIONS

    With dealerTEL, your sales team will always be available.

    • Salespeople can communicate from anywhere from any device at a lower cost than your current plan
    • Calls can transferred to any device
    • Instant message any employee
    • Professional greeting on all devices

    Learn more about our Showroom Solutions

    SERVICE RECEPTION SOLUTIONS

    With dealerTEL, Service Reception becomes more efficient:

    • Service advisors can use desk and/or cell to be accessible everywhere
    • All calls on all devices are recorded and analyzed for process and customer satisfaction
    • Any missed or abandoned calls are monitored to insure callers are called back the same day
    • Our Virtual BDC is available to answer any missed call. They can address caller questions and book a service appointment in your scheduling system

    Learn more about our Sales Reception Solutions

    CONTACT CENTER SOLUTIONS

    With dealerTEL, your contact center becomes ultra efficient with real-time tracking of every call:

    • Call recording and transcriptions are available for every call
    • Agent monitoring and performance is displayed in real-time
    • Any abandoned calls are flagged and reported until returned
    • Device options include desk phones and computer based softphones

    Learn more about our Contact Center Solutions

    PARTS DEPARTMENT SOLUTIONS

    With dealerTEL, Parts can connect directly with Technicians and Advisors with one-button dialing or Instant Messaging:

    • Technicians never have to leave their stall to communicate with parts
    • Technicians communicate directly from the stall via voice dialing or instant messaging
    • Labor Hours and Parts RO Sales are increased as technicians can remain working instead of waiting

    Learn more about our Parts Department Solutions

    SERVICE DEPARTMENT SOLUTIONS

    With dealerTEL, Advisors and Parts can connect directly with Technicians with one-button dialing or Instant Messaging:

    • Technicians never have to leave their stall to communicate
    • Technicians communicate directly from the stall via voice dialing or instant messaging
    • Labor Hours and Parts RO Sales are increased as technicians can remain working instead of waiting on parts

    Learn more about our Service Department Solutions

    FINANCE & SALES MANAGER SOLUTIONS

    With dealerTEL, your Finance and Sales Mangers become more efficient:

    • Managers can monitor real time phone status of all their employees
    • Employees are always reachable by phone, Instant Message or Text Message
    • Employees use of personal cell phones is eliminated with TruMobile
    • Abandoned unreturned lost calls are flagged for management

    Learn more about our Finance & Sales Manager Solutions

    Integrated Communications Solutions for your Dealership

    With dealerTEL, you have an experienced partner in every facet of your dealership’s communications needs. The dealerTEL team has over 100 years of in-dealership technology experience. Only dealerTEL has an end to end product portfolio together with the experience to be your single source communications provider for Mobile, Desk phone, Network, Call Recording, Network Services and CRM Integration that guarantees you that 100% of your inbound and outbound calls will be published to your CRM.

    Flexible & Secure Network

    Today’s dealership relies on cloud based solutions for everything from Telephone, DMS, CRM, Video Surveillance, Manufacturer required connectivity and more. High speed redundant connectivity is mandatory. dealerTEL can connect all of your locations and mission critical applications via a private fiber optic data network housed in one of our data centers.

    More Value at a Lower Cost

    Combining your High Speed Internet, Call Recording, Desk and Mobile phones into one integrated suite will reduce your overall communications cost by up to 50%. Our dealers enjoy the benefits of enhanced communication features at a significantly lower cost.